Terms and Conditions
Software Updates
XtremeFit Tracker regularly checks our database to ensure you have the latest version. If an update is available, the software will alert you of it automatically. All maintenance updates are free to paid license holders.To apply an update, please download the latest software package for your platform on our Download Page and install the software normally. All your existing settings and data will be preserved.
Technical Support
WorkoutSoft products are designed to be highly intuitive to use. However, questions or problems sometimes arise. If you have a problem using the product, please follow these steps:- Make sure you are running the latest version
- Read the FAQ
- Consult the Manual for your product
- Discuss with others on our Forum
- Use our feedback and support Form
Customer Service
Customer satisfaction with our products and services is paramount. We will work with you to ensure that your questions or technical issues are resolved in a timely fashion. We offer a 14-day money-back guaranty on everything we sell. If during that time you report a problem we can’t fix within 10 business days, we will refund your money upon request.In other circumstances, we generally do not offer refunds for digitally downloaded items. Indeed, we provide free unlimited duration demo versions of our software to ensure that any issue you might have with our product is addressed before you make a purchase. A purchase is considered non-refundable when the unique license code(s) for the purchased product(s) have been successfully emailed to the customer's address on the order. Whether the license codes were used or not will not be considered when evaluating a refund request.